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Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.1 Year On-Site Warranty Ext for (1) Galaxy VX 1000 Scalable to 1250kVA UPSComprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.7x24 telephone technical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.7x24 Upgrade optionIf you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.Environmental inspectionIn order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.Labor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.On site troubleshootingWhile on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.Parts includedReplacement parts & components are included with some service contracts. Please see the statement of work for service specifics.

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.2 Yr On-Site Warranty Ext for (1) Galaxy VX 1500kVA UPSComprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.

Offers maximum protection of your critical equipment via smart alarming, remote troubleshooting and 24/7 real-time monitoring directly to your mobile phone.Remote monitoring supportWeb-based service that serves as a second set of eyes into the health of a company's physical infrastructure. Experienced professionals work non-stop to provide 24-hour monitoring and to help diagnose problems before they become critical.

Experienced APC Certified Field Service Engineer Our factory trained Field Service Engineers are rigorously trained and tested on universally accepted safety practices and electrical codes as well as our own product set, offering our customers the highest level of service available in the industry today.Comprehensive escalation and corrective actions process In order to resolve outages as quickly as possible and to keep such errors from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices.On site troubleshooting While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken. Labor and travel expenses included Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.Parts included Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.Written summary report APC project managers will provide you with written reports to keep you informed of the progress of your project.

Offers maximum protection of your critical equipment via smart alarming, remote troubleshooting and 24/7 real-time monitoring directly to your mobile phone.1 Yr EAA Prevent Srvc Upgrade to FW or Existing Srvc Plan for (1) In Room Cooling UnitOffers maximum protection of your critical equipment via smart alarming, remote troubleshooting and 24/7 real-time monitoring directly to your mobile phone.

(1) Additional Contract PM Visit 5X8 for (1) Galaxy VS 20 to 25kVA UPSPerformed at any point for your UPS or cooling system lifecycle, regardless of your service contract status.

Offers maximum protection of your critical equipment via smart alarming, remote troubleshooting and 24/7 real-time monitoring directly to your mobile phone.1 Yr EAA Prevent Srvc Upgrade to FW or Existing Srvc Plan for (1) 3P UPS 501kVA or GreaterOffers maximum protection of your critical equipment via smart alarming, remote troubleshooting and 24/7 real-time monitoring directly to your mobile phone.

Service and support by experts who know your APC UPS best. EcoCare is Schneider Electric's next-generation service plan aimed at maintaining and remotely monitoring your connected single-phase APC Smart-UPS’es.EcoCare offers:• 24/7 digital alarming and remote monitoring, including proactive emergency assistance• On-site break-fix maintenance on your UPS, including: o Replacement UPS, battery or parts o Labor• Technical support from our experts, on-site and remotely• Maintenance recommendations & insights• Access to online trainingThe result? You unlock the full potential of your ups, combined with fixed annual OpEx costs.Variants and availabilityEcoCare is offered in 1, 3 and 5 year variants and is available for all single-phase connected APC UPS’es equipped with SmartConnect or a network card.