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Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.7x24 telephone technical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.7x24 Upgrade optionIf you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.Environmental inspectionIn order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.Labor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.On site troubleshootingWhile on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.Parts includedReplacement parts & components are included with some service contracts. Please see the statement of work for service specifics.

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.

Monitoring & Dispatch Services provide customers peace of mind by efficiently monitoring and maintaining their distributed IT physical infrastructure in an affordable ...1 YR Service Coverage with Monitoring & Dispatch for MDC Level 3A (SmartConnect or NMC Required)Monitoring & Dispatch Services provide customers peace of mind by efficiently monitoring and maintaining their distributed IT physical infrastructure in an affordable manner.

The Software Support Contract provides 24x7 telephone technical support, all software updates that are available during the term of the contract and development of multi-vendor snmp device support. An individual software support contract is required for each InfraStruXure Central server appliance and license purchased.

On-site post configuration training on your existing solution, providing a customized training to ensure that the customer's staff acquires the knowledge needed to support management of the as built data center solution.

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.