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Your best defense against downtimeIn order to keep your APC systems running at maximum efficiency, it is imperative that Preventive Maintenance be performed on a regular basis. Our service policy is to prevent problems before they occur. Advance power and air systems contain components and parts that will wear out over time. Proper care and regular maintenance will help you avoid unnecessary downtime, saving you time and money. To be sure your system is receiving the care it needs, you need specially trained staff, who are familiar with the inner workings of the APC products. APC Preventive Maintenance services give your system the level of service it needs and you the peace of mind you deserve.

Provides 24x7 telephone technical support and software updates available during the term of the contract for all license keys covered by a software support contract.

The Software Support Contract provides 24x7 telephone technical support, all software updates thatare available during the term of the contract and development of multi-vendor snmp device support.An individual software support contract is required for each StruxureWare Data Center Expert serverappliance and license purchased.

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.1 Year On-Site Warranty Ext for (1) Galaxy VX 1250kVA N+1 Redundant UPSComprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.

APC WADVPLUS-PX-24. Number of years: 1 year(s)

1 Year Extended Warranty for LiIon SmartUPS L17

Customer telephone service contract for installation, setup and configuration questions. Software support is not included with your NetBotz Appliance purchase.Warranty Duration OptionsMulti-year protection options available to meet your business requirementsParts includedReplacement parts & components are included with some service contracts. Please see the statement of work for service specifics.Technical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.Free shippingOur Extended Warranty program offers you free shipping, making sure you get the replacements you need with no additional expense.

(1) Yr Advantage Ultra Service Plan for (1) Galaxy VS 40kW UPS

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.1 Year On-Site Warranty Ext for (1) Galaxy VX 1000 Scalable to 1500kVA UPSComprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.

Labor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.Experienced APC Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today7x24 Upgrade optionIf you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.Installation verificationOnce the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product.Functional verificationDuring each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.Free firmware upgradesPart of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.Environmental inspectionIn order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.