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The Software Support Contract provides 24x7 telephone technical support, all software updates thatare available during the term of the contract and development of multi-vendor snmp device support.An individual software support contract is required for each StruxureWare Data Center Expert serverappliance and license purchased.

The Software Support Contract provides 24x7 telephone technical support, all software updates that are available during the term of the contract and development of multi-vendor snmp device support. An individual software support contract is required for each StruxureWare Data Center Expert server appliance and license purchased.

The Software Support Contract provides 24x7 telephone technical support, all software updates that are available during the term of the contract and development of multi-vendor snmp device support. An individual software support contract is required for each InfraStruXure Central server appliance and license purchased.

1 Year On-Site Warranty Ext for (1) Galaxy VS 10 to 15kVA UPSComprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.

1 Year On-Site Warranty Ext for (1) Galaxy VS 20 to 25kVA UPSComprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.7x24 telephone technical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.7x24 Upgrade optionIf you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.Environmental inspectionIn order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.Labor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.On site troubleshootingWhile on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.Parts includedReplacement parts & components are included with some service contracts. Please see the statement of work for service specifics.

Get an extension of factory warranty coverage beyond the original factory warranty term for peace of mind and protection from failure

This service includes a one-year warranty extension for your APC Easy-UPS. The extended warranty period helps you avoid your Easy-UPS failure with the option of provided replacement or repair. We also provide 24/7 customer phone support during the extended warranty period.

This service includes a one-year warranty extension for your APC Smart-UPS/Symmetra LX. The extended warranty period helps you avoid your Smart-UPS or Symmetra LX failure with the option of provided replacement or repair. We also provide 24/7 customer phone support during the extended warranty period.