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Your best defense against downtimeIn order to keep your APC systems running at maximum efficiency, it is imperative that Preventive Maintenance be performed on a regular basis. Our service policy is to prevent problems before they occur. Advance power and air systems contain components and parts that will wear out over time. Proper care and regular maintenance will help you avoid unnecessary downtime, saving you time and money. To be sure your system is receiving the care it needs, you need specially trained staff, who are familiar with the inner workings of the APC products. APC Preventive Maintenance services give your system the level of service it needs and you the peace of mind you deserve.

Offers maximum protection of your critical equipment via smart alarming, remote troubleshooting and 24/7 real-time monitoring directly to your mobile phone.

A set of service options designed to deliver the vital resources, expertise, and tools needed to quickly and efficiently implement your APC by Schneider Electric ...Start-up Service 5x8 for 1 CW LE Model 4800 thru 5300A set of service options designed to deliver the vital resources, expertise, and tools needed to quickly and efficiently implement your APC by Schneider Electric solution

A set of service options designed to deliver the vital resources, expertise, and tools needed to quickly and efficiently implement your APC by Schneider Electric solution

APC Start-Up Service 5X8 for InfraStruXure InRow RC

7x24 telephone technical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.7x24 Upgrade optionIf you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.Environmental inspectionIn order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.Labor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.On site troubleshootingWhile on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.Parts includedReplacement parts & components are included with some service contracts. Please see the statement of work for service specifics.Flexible on site response timesChoose an on site response time that best meets your business requirements and budgetLabor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.Onsite diagnostics & repairWhile on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance.EcoStruxure Asset AdvisorEcoStruxure Asset Advisor is a vendor-neutral affordable 24/7 remote troubleshooting service that provides peace of mind and fast issue resolution, enabled by community-based chat with the Schneider team or Service Bureau, by monitoring critical equipment insights and smart alarming directly to customer’s smartphone – proactively minimizing downtime. Instant access to live sensor data via the mobile app.Environmental inspectionIn order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.Experienced Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.Technical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.Service Summary ReportProvides a detailed report of work performed including recommendations for service to ensure optimal performance

Provides 24x7 telephone technical support and software updates available during the term of the contract for all license keys covered by a software support contract.

A set of service options designed to deliver the vital resources, expertise, and tools needed to quickly and efficiently implement your APC by Schneider Electric ...