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Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimise productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business-critical issues.

Trust Lenovo to cover the full lifecycle of your IT assets and free up your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions. Most Lenovo warranties include phone access to customer support and full coverage of labour, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labour repair coverage where labour is provided onsite at your place of business. If Lenovo determines that your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, the repair will be made on site. Service is available during Lenovo’s normal in-country business hours. Calls received after 4 pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only.

Trust Lenovo to cover the full lifecycle of your IT assets and free up your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions. Most Lenovo warranties include phone access to customer support and full coverage of labour, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labour repair coverage where labour is provided onsite at your place of business. If Lenovo determines that your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, the repair will be made on site. Service is available during Lenovo’s normal in-country business hours. Calls received after 4 pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only.

New devices have a mandatory warranty period of 12 months. After that, customers are required to bear the costs repair services of any damage or product replacement. This can be very expensive!Lenovo offers the right solution for those who want more than one year of peace of mind: Depot Warranty Extensions allow you to increase the warranty length for up to 5 years, ensuring you can enjoy your devices longer and avoid unexpected costs. Lenovo™ Depot WarrantyFact: our technicians are the best people to take care of any problem that your device might present. And with Lenovo™ Depot Warranty, you can rest assure that they will be available for you every single time that you meet an issue that will demand technical support.If an issue cannot be resolved by phone, Lenovo will facilitate shipping the system to a designated facility for repair, taking care of any costs involved on shipping or packaging on this process, and making sure that the device is returned to you in the shortest time possible.Why Lenovo™?- No one knows our products like we do. The best products deserve the best service.- Certified Lenovo technicians use original qualified parts for the highest quality repairs.- Our global network of regional support centers offers consistent, local-language support to customers, wherever they are.Why Extend Your Warranty?- Avoid unplanned expenses with maintenance and service. - Increase the lifetime of your device, assuring the best possible technical service for it - Guaranteed original spare parts anytime that your device needs repair. - Hassle free shipping to and from Lenovo’s service facilities, with no extra cost involved.

This is an add on service, and not the actual warranty.This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.A Better Battery Deserves Better ProtectionProtect your investment by extending one year base battery warranty.The warranty is significantly less than that of a replacement not covered by an extension policy. A Sealed Battery Warranty will prevent the hassles and frustrations of system unavailability. Lenovo-certified technicians ensure an effective and efficient battery replacement.Lenovo’s selected PCs incorporate a battery specifically designed for ultrathin products. This sealed non-Customer Replaceable Unit (non-CRU) battery is designed to last three years under normal usage, and with RapidCharge technology, charges 2.5 times faster than typical ThinkPad® batteries.Doesn’t a better battery deserve better protection?Extend your base warranty to a 2 or 3-year Sealed Battery Warranty (available with warranty extension). A low upfront cost provides significant savings relative to a non-covered battery replacement, and saves the hassle and frustration of dealing with unplanned IT expenses. Benefits• Low upfront cost is significantly less than that of a replacement not covered by an extension policy.• To prevent unexpected repair costs.• Combined with On-site or Advanced Exchange Service a Sealed Battery Warranty will prevent the hassles and frustrations of system unavailability.• Be assured of an effective and efficient battery replacement with Lenovo™-certified technicians.Lenovo™ Sealed Battery Warranty is part of a comprehensive portfolio of Lenovo™ services that support the entire life cycle of your PCs.1) Hardware availability varies by region.2) Batteries degrade over time and variables such as temperature, usage and time affect battery life. Lenovo’s Sealed Battery Warranty provides a one-time replacement opportunity in the event a defective or faulty battery fails to meet minimum performance standards. Battery health thresholds are determined by Lenovo’s built-in battery diagnostic tool taking these factors into consideration.

Trust Lenovo to cover the full lifecycle of your IT assets and free up your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions. Most Lenovo warranties include phone access to customer support and full coverage of labour, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labour repair coverage where labour is provided onsite at your place of business. If Lenovo determines that your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, the repair will be made on site. Service is available during Lenovo’s normal in-country business hours. Calls received after 4 pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only.

APC 1Y. Number of years: 1 year(s), Type: On-site

Get an extension of factory warranty coverage beyond the original factory warranty term for peace of mind and protection from failureWBEXTWAR1YR-AC-04 FeaturesService Pack 1 Year Warranty Extension for AccessoriesGet an extension of factory warranty coverage beyond the original factory warranty term for peace of mind and protection from failureOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.Warranty Duration OptionsMulti-year protection options available to meet your business requirementsTechnical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.Parts includedReplacement parts & components are included with some service contracts. Please see the statement of work for service specifics.Free shippingOur Extended Warranty program offers you free shipping, making sure you get the replacements you need with no additional expense.Product DistributionUnited Arab Emirates, Albania, Armenia, Angola, Austria, Azerbaijan, Bosnia and Herzegovina, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Botswana, Belarus, Canada, The Democratic Republic Of Congo, Switzerland, Côte d'Ivoire, Cameroon, Cyprus, Czech Republic, Germany, Djibouti, Denmark, Algeria, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, France, Gabon, United Kingdom, Georgia, French Guiana, Ghana, Gambia, Guadeloupe, Greece, Croatia, Hungary, Ireland, Israel, Iraq, Iceland, Italy, Jordan, Kenya, Cambodia, Kuwait, Kazakhstan, Lebanon, Liberia, Lithuania, Luxembourg, Latvia, Morocco, Madagascar, Macedonia, Mali, Mongolia, Martinique, Mauritania, Malta, Mauritius, Malawi, Mozambique, Namibia, Nigeria, Netherlands, Norway, Oman, Pakistan, Poland, Portugal, Reunion, Romania, Russia, Rwanda, Saudi Arabia, Sweden, Slovenia, Slovakia, Sierra Leone, Senegal, Somalia, Suriname, Turks And Caicos Islands, Togo, Tajikistan, Turkmenistan, Tunisia, Turkey, Tanzania, Ukraine, Uganda, United States, Uzbekistan, Yemen, Mayotte, South Africa, Zambia, Zimbabwe