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Trust Lenovo to cover the full lifecycle of your IT assets and free up your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions. Most Lenovo warranties include phone access to customer support and full coverage of labour, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labour repair coverage where labour is provided onsite at your place of business. If Lenovo determines that your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, the repair will be made on site. Service is available during Lenovo’s normal in-country business hours. Calls received after 4 pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only.

Experienced APC Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.Corrective maintenanceAs part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process.Logistics coordinationAPC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.System cleaningCleaning your system of dust and grime accumulated during normal operation will extend the life of the hardware.On site troubleshootingWhile on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.Functional verificationDuring each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.Comprehensive escalation and corrective actions processIn order to resolve outages as quickly as possible and to keep such errors from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices.Proactive monitoringBy utilizing customer-specific and global trending techniques, remote monitoring professionals can proactively identify and anticipate physical infrastructure threats before they occur.Free firmware upgradesPart of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.Written summary reportAPC project managers will provide you with written reports to keep you informed of the progress of your project.Flexible on site response timesChoose an on site response time that best meets your business requirements and budgetExperienced Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.Labor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.Parts included or available at a discountReplacements parts & components are included or available at a discount. Please see the statement of work for service specifics.Environmental inspectionIn order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.Service Summary ReportProvides a detailed report of work performed including recommendations for service to ensure optimal performanceTechnical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.Onsite diagnoistics & repairWhile on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance

Labor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.Experienced APC Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.Corrective maintenanceAs part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process.Logistics coordinationAPC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.On site troubleshootingWhile on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.Functional verificationDuring each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.Comprehensive escalation and corrective actions processIn order to resolve outages as quickly as possible and to keep such errors from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices.Proactive monitoringBy utilizing customer-specific and global trending techniques, remote monitoring professionals can proactively identify and anticipate physical infrastructure threats before they occur.Free firmware upgradesPart of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.Written summary reportAPC project managers will provide you with written reports to keep you informed of the progress of your project.Parts includedReplacement parts & components are included with some service contracts. Please see the statement of work for service specifics.

APC WADVULTRA-PX-72. Number of years: 1 year(s), Type: On-site, Next Business Day (NBD)

APC 1 Year Extended Warranty for 31 to 49 KW compressors. Number of years: 1 year(s), Service time (hours x days): 24x7

Avocent warrants to the first person, firm, association or corporation for whom the Avocent product ("Product") is originally installed for use (the "User") that this Product is and will be free of defects in material and workmanship for period of 90 days from the date of purchase by the User. The User shall have the option to register this Product at any time within 90 days of the date of purchase to ensure Warranty support and access to Product updates during the 90-day Warranty period. If the User registers the Product within 90 days of purchase, the Warranty period shall be automatically extended at no additional charge to a period of 24 months from the date of original purchase. The Warranty period for government customers, and customers located in Europe, is 24 months, without a requirement to register the Product. This Warranty is not transferable or assignable without the prior written permission of Avocent.

Avocent warrants to the first person, firm, association or corporation for whom the Avocent product ("Product") is originally installed for use (the "User") that this Product is and will be free of defects in material and workmanship for period of 90 days from the date of purchase by the User. The User shall have the option to register this Product at any time within 90 days of the date of purchase to ensure Warranty support and access to Product updates during the 90-day Warranty period. If the User registers the Product within 90 days of purchase, the Warranty period shall be automatically extended at no additional charge to a period of 24 months from the date of original purchase. The Warranty period for government customers, and customers located in Europe, is 24 months, without a requirement to register the Product. This Warranty is not transferable or assignable without the prior written permission of Avocent.

Avocent warrants to the first person, firm, association or corporation for whom the Avocent product ("Product") is originally installed for use (the "User") that this Product is and will be free of defects in material and workmanship for period of 90 days from the date of purchase by the User. The User shall have the option to register this Product at any time within 90 days of the date of purchase to ensure Warranty support and access to Product updates during the 90-day Warranty period. If the User registers the Product within 90 days of purchase, the Warranty period shall be automatically extended at no additional charge to a period of 24 months from the date of original purchase. The Warranty period for government customers, and customers located in Europe, is 24 months, without a requirement to register the Product. This Warranty is not transferable or assignable without the prior written permission of Avocent.

Avocent warrants to the first person, firm, association or corporation for whom the Avocent product ("Product") is originally installed for use (the "User") that this Product is and will be free of defects in material and workmanship for period of 90 days from the date of purchase by the User. The User shall have the option to register this Product at any time within 90 days of the date of purchase to ensure Warranty support and access to Product updates during the 90-day Warranty period. If the User registers the Product within 90 days of purchase, the Warranty period shall be automatically extended at no additional charge to a period of 24 months from the date of original purchase. The Warranty period for government customers, and customers located in Europe, is 24 months, without a requirement to register the Product. This Warranty is not transferable or assignable without the prior written permission of Avocent.

Avocent DSView software is the single-rack view needed for all your servers, embedded technologies, network equipment and power devices