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Extended Warranty Renewal PolicyExtended Warranty Renewals: Lexmark Extended warranties are available to be purchased during the Base Manufacturers’ Warranty for our current product line, (1st year for most printer models). It is only during this time period that you can purchase up to 3 additional years of extended warranty, (total of 4 years). If the maximum coverage is not purchased during the Base Warranty year(s), the only renewal option will be a 1-year Onsite agreement renewable annually.Renewals are to be purchased directly from Lexmark Service and are not available from the distribution channel.Out of Warranty Printers: If the Warranty Coverage on a printer, scanner or Multi-Function Product has lapsed for more than 30 days, post warranty service agreements are available for laser printers that are in good working condition. A test page will be required prior to purchasing the post warranty service agreement.Please contact Lexmark Customer Services for more information on Post Warranty Service Agreements, 1-866-960-2279.Costs associated with re-certification of the printer will not be covered under the new post warranty agreement. All repairs to re-instate the printer to original working condition will be the responsibility of the customer.Post Warranty Agreement Start Date: Where there has been a lapse in coverage, post warranty agreements will commence one month after receiving your order. Service will not be provided during the 30 day waiting period. If a repair is required during this period post warranty per incident* services are available. To request this service, call our service dispatch team at 1-866-960-2279.*NB Post Warranty per incident service may not be available in all areas.*NB Post Warranty Onsite and Per Incident Service are not available on all printer models.

Lexmark offers an Extended Limited Warranty for most printer models. Extensions may be purchased anytime during the printer’s Base Limited Warranty. Lexmark Extended Limited Warranties are available to give your laser, dot-matrix, or inkjet printer a total warranty period of 4 years.

With Lexmark Onsite Service coverage, if your technical issue cannot be resolved over the phone, a Lexmark Technical Support representative will dispatch a qualified Lexmark service technician to your location for next-business-day service. The technician will service your defective device onsite and will make sure it meets Lexmark’s most stringent standards of quality and performance. This offering includes telephone and Web-based support, all parts and labour, and onsite service and testing.

Lexmark offers an Extended Warranty for most printer models. Extended Warranties may be purchased at anytime during the printer’s Base Manufacturers’ Warranty year. Lexmark Extended Warranties are available to give your laser printer, laser multifunctional device or dot-matrix printer a total warranty period of up to 5 years. For business laser or dot matrix printers the service offered is ‘Onsite Repair’ next business day, but a replacement option is also available for the E-series laser printers and business inkjet MFPs.