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Lenovo 3Y Accidental Damage Protection. Number of years: 3 year(s)

Trust Lenovo to cover the full lifecycle of your IT assets and free your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions.

Trust Lenovo to cover the full lifecycle of your IT assets and free your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions.When Lenovo replaces a defective part under warranty, we keep it. With the Keep Your Drive service, you keep your drive and data.

Lenovo offers a comprehensive portfolio of services that support the full lifecycle of your Lenovo IT assets. At every stage from planning, deployment, support to asset recovery, we offer the expertise and services you need to more accurately budget for IT expenses, deliver better service level agreements and generate greater end-user satisfaction. Let Lenovo Services’ unique offerings and expertise help you get the most out of your technology investment.

Lenovo 1Y Keep Your Drive. License quantity: 1 license(s), Number of years: 1 year(s)

Lenovo 2Y Accidental Damage Protection. Number of years: 2 year(s)

Lenovo offers a comprehensive portfolio of services that support the full lifecycle of your Lenovo IT assets. At every stage from planning, deployment, support to asset recovery, we offer the expertise and services you need to more accurately budget for IT expenses, deliver better service level agreements and generate greater end-user satisfaction. Let Lenovo Services’ unique offerings and expertise help you get the most out of your technology investment.

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.All Lenovo warranties include phone access to customer support and full coverage on labour, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labour repair coverage where labour is provided onsite at your place of business. If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, repair will be made onsite, typically the next business day. Service is available during Lenovo’s normal in-country business hours. Calls received after 4pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only. Next business day service is not guaranteed.Lenovo's Accidental Damage Protection protects your investment from operational or structural damage due to common accidents like drops, spills, electrical surges or failure of the integrated screen. This fixed cost, fixed term protection plan minimises unexpected repairs for predictable budgeting, and provides significant savings relative to the cost of non-covered repairs. Lenovo guarantees that systems will be repaired with qualified Lenovo parts. If the system is not damaged beyond repair, the end user's PC is returned to them after being restored by certified Lenovo technicians. If repair is not possible, the entire system will be replaced at no additional charge.Under the terms of the Lenovo Limited Warranty, when Lenovo replaces a defective part, that part becomes the property of Lenovo. If a drive fails and it is still under warranty, KYD enables you to maintain custody of your data, eliminating the need to track failed hard drives in transit and eliminating associated paperwork. KYD covers multiple drives and failures, so data within individual PCs and Servers remains protected.Lenovo’s 3-year Sealed Battery Warranty can be purchased for a system with a 3-year base warranty or with the purchase of a warranty extension of 3 years. The extended battery warranty is available with depot or on-site service and offers a single battery replacement in the event that a covered battery fails to meet minimum performance standards.

Lenovo offre une gamme complète de services à valeur ajoutée, afin d'offrir une assistance pour vos actifs Lenovo tout au long de leur cycle de vie, de l'approvisionnement à l'élimination. Our service experience can optimise productivity and user satisfaction by reducing downtime, and enable you or your IT staff to focus on business-critical issues.All Lenovo warranties include phone access to customer support and full coverage on labour, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. Si le problème ne peut être résolu par téléphone, Lenovo vous enverra un technicien certifié pour tenter de réparer votre appareil, sans qu'une expédition ne soit nécessaire. This service provides parts and labour repair coverage where labour is provided onsite at your place of business. Si Lenovo estime que le problème de votre produit est couvert par la garantie et qu'il ne peut être réglé par téléphone ou par une unité remplaçable par le client, la réparation sera effectuée sur place, normalement le jour ouvrable suivant. L'assistance Lenovo est disponible durant les heures d'ouverture du pays concerné. Calls received after 4pm local time will require an additional business day for service dispatch. Le service sur place n'est offert que dans les régions métropolitaines. Le service le jour suivant n'est pas garanti.La protection de Lenovo en cas de dommages accidentels protège votre matériel contre les dommages structurels ou liés au fonctionnement causés par des accidents fréquents, notamment les chutes, les éclaboussures, les surtensions électriques ou une défaillance de l'écran intégré. This fixed cost, fixed term protection plan minimises unexpected repairs for predictable budgeting, and provides significant savings relative to the cost of non-covered repairs. Lenovo garantit que ces systèmes seront réparés avec les pièces Lenovo appropriées. If the system is not damaged beyond repair, the end user's PC is returned to them after being restored by certified Lenovo technicians. S'il est impossible de réparer le système, ce dernier sera remplacé gratuitement.En vertu des modalités de la garantie limitée de Lenovo, quand Lenovo remplace une pièce défectueuse, cette pièce devient la propriété de Lenovo. Si un disque défectueux est toujours sous garantie, KYD vous permet de conserver la prise en charge de vos données, éliminant le besoin d'effectuer le suivi des disques durs en transit, ainsi que les formalités associées. KYD couvre de multiples disques et défaillances, de sorte que les données des ordinateurs personnels et des serveurs sont protégées.