Showing 11670–11680 of 12639 results

Trust Lenovo to cover the full lifecycle of your IT assets and free up your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions. Most Lenovo warranties include phone access to customer support and full coverage of labour, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labour repair coverage where labour is provided onsite at your place of business. If Lenovo determines that your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, the repair will be made on site. Service is available during Lenovo’s normal in-country business hours. Calls received after 4 pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only.

Lenovo Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.

Smarter support and security for your PCWorrying is a thing of the past! With Premium Care Plus, you are on our priority support list with coverage against any accidental PC damage. Power through your day effortlessly with our Smart Performance and extended battery solutions, and enjoy complete peace of mind.Accidental Damage ProtectionCoverage against accidental drops, spills, bumps, structural failures, electrical surges, and damage to the integrated LCD screen with no additional repair fees.Enhanced PC Performance & SecurityLenovo Smart Performance software will assist in diagnosing and resolving performance and security issues, thus giving your PC a boost while helping keep it away from harmful malware.Prioritized SupportElite technicians are available to provide comprehensive hardware and software support. If it cannot be resolved remotely, onsite visits or expedited repair solutions will be deployed.Extended Battery ProtectionSealed battery warranty offers a one-time replacement if the battery fails after the first year, or when it fails to meet performance standards after 2-3 years of usage.Easy Data MigrationLenovo Migration Assistant is a simple, fast, and seamless tool that moves important data and settings to your new PC — all done via your internet connection.

Premier Support PlusAdd a little Plus to your IT support service.How can you protect employee productivity from mishaps such as a failed battery or hard drive at the same time as you maintain control of your budget and focus on digital transformation? How can you ensure international coverage across the globe? How can you harness the power of AI insights to monitor the health of your device fleet?You’re probably asking many similar questions. Here’s one single solution.Let Premier Support Plus take the strainWe’ll do the heavy lifting to relieve the squeeze on your IT teams giving you time to innovate by removing your teams’ break/fix burden.Premier Support Plus removes friction from the user experience by enabling direct access to Lenovo support engineers and building resilience and capacity into your IT function. Users and teams return rapidly to productivity, thereby releasing creativity to drive the business.Premier Support Plus at a glancePremier Support Plus delivers seamless, reliable, and repeatable IT support that works every time, reducing downtime to maximize end user productivity.Premier Support Plus in detailPredict and prevent features combine with additional protection services to provide the ultimate support experience.Help IT get one step ahead of problems, protect business productivity and promote positive EX with rapid issue resolution and 24/7 access to support engineers.Premier Support: VIP coverage for both IT staff and end users that boosts productivity with access to elite troubleshooting. Available 24x7x365, leveraging parts priority with NBD response and onsite labor for repairs.[2]Services Engagement Manager (SEM)[4]: Your designated, Global Lenovo Support expert and customer advocate. They are the single point of contact for service delivery issues, escalations, and asset performance reporting for your organization.Proactive and Predictive support[3]: AI insights, powered by Lenovo Device Intelligence deliver proactive and predictive alerts that enable pre-emptive issue remediation to avoid downtime and ensure productivity.Accidental Damage Protection (ADP)[2]: From coffee spills to power surges, ADP typically saves 28-75%* compared with the cost of repair or system replacement.International Services Entitlement (ISE): Travelling globally for business? No need to worry. ISE extends your ADP, KYD, and SBTY coverage internationally.Keep your Drive (KYD)[2]: Keep your drive(s) and dispose of business data on your terms, improving data security and ensuring compliance with data privacy and retention requirements.Sealed Battery cover (SBTY)[2]: Lenovo-certified technicians ensure an effective and efficient battery replacement when needed, which minimizes downtime and contributes to business resilience.Coverage for consumer products: if a consumer device best fits your needs, then that’s no problem. No need to forego Premier Support Plus and you’ll receive exactly the same VIP support experience.Unlock innovation, and boost user efficiency with the right support: Premier Support Plus