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Looking for a step-up for your business and your employees' support experience? Lenovo Premier Support gives VIP treatment to both your IT staff and end users.Get a direct line to most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they're measured on first-time fixes so they're committed to prompt and accurate resolution.You also have access to technical account managers who act as a single point of contact for case management. You'll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you'll keep system downtime and productivity interruptions to an absolute minimum. That's the Premier difference.

Trust Lenovo to cover the full lifecycle of your IT assets and free up your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions. Most Lenovo warranties include phone access to customer support and full coverage of labour, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labour repair coverage where labour is provided onsite at your place of business. If Lenovo determines that your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, the repair will be made on site. Service is available during Lenovo’s normal in-country business hours. Calls received after 4 pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only.

Lenovo 5WS7A00873. Number of years: 1 year(s), Type: On-site

Lenovo 5WS7A00941. Number of years: 3 year(s), Service time (hours x days): 24x7, Response time: 4 h, Type: On-site

Lenovo 5WS7A00950. Number of years: 5 year(s), Type: On-site

Lenovo 5WS7A00958. Number of years: 1 year(s), Service time (hours x days): 9x5, Response time: 4 h, Type: On-site

Lenovo 5WS7A00961. Number of years: 1 year(s), Service time (hours x days): 24x7, Response time: 4 h, Type: On-site

Lenovo 5WS7A01000. Number of years: 1 year(s), Service time (hours x days): 9x5, Response time: 4 h, Type: On-site

Lenovo 5WS7A01006. Number of years: 2 year(s), Type: On-site

Lenovo 5WS7A01038. Number of years: 5 year(s), Service time (hours x days): 24x7, Response time: 4 h, Type: On-site