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If a drive fails and it is still under warranty, KYD enables you to maintain custody of your data, eliminating the need to track failed hard drives in transit and eliminating associated paperwork. KYD covers multiple drives and failures, so data within individual PCs and Servers remains protected.

PROTECT YOUR PC FROM THE UNEXPECTEDWith today’s highly mobile users, the unexpected is bound to happen, even to exceptionally engineered PCs. Lenovo’smobile repair data indicates that a significant percentage of users will experience non-warranted damage within the firstthree years of the PC's life cycle. Accidental Damage Protection offers significant savings relative to uncovered repairs.PREDICTABLE BUDGETSA single, upfront investment allows accurate prediction ofyearly system repair costs.SIGNIFICANT SAVINGSAccidental Damage Protection saves you significantlyrelative to the cost of repair or new system. Users typicallysave between 28%–80% depending on machine and repair.QUALITY ASSURANCEADP is performed by Lenovo™-Trained technicians, usingLenovo™-Qualified parts, reducing the need for re-repair.COMPREHENSIVE REPAIRSLenovo’s comprehensive diagnostic tools can identifyhidden damage that may have otherwise gone untreated.

Lenovo offers a comprehensive portfolio of services that support the full lifecycle of your Lenovo IT assets. At every stage from planning, deployment, support to asset recovery, we offer the expertise and services you need to more accurately budget for IT expenses, deliver better service level agreements and generate greater end-user satisfaction. Let Lenovo Services’ unique offerings and expertise help you get the most out of your technology investment.

Trust Lenovo to cover the full lifecycle of your IT assets and free up your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions. Most Lenovo warranties include phone access to customer support and full coverage of labour, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo Product. If an issue cannot be resolved by phone, Lenovo will dispatch a certified technician to attempt repair of your machine at your location with no shipping involved. This service provides parts and labour repair coverage where labour is provided onsite at your place of business. If Lenovo determines that your product problem is covered by the product warranty and cannot be resolved over the telephone or with a customer replaceable unit, the repair will be made on site. Service is available during Lenovo’s normal in-country business hours. Calls received after 4 pm local time will require an additional business day for service dispatch. On-site service is available in metropolitan areas only.

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimise productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business-critical issues.

Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.