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7x24 telephone technical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.Free shippingOur Extended Warranty program offers you free shipping, making sure you get the replacements you need with no additional expense.Warranty Duration OptionsMulti-year protection options available to meet your business requirementsParts includedReplacement parts & components are included with some service contracts. Please see the statement of work for service specifics.Technical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.

This service includes a three-year warranty extension for APC Smart-UPS / APC Symmetra LX. The extended warranty period helps you avoid your Smart-UPS or Symmetra LX failure with the option of provided replacement or repair. We also provide 24/7 customer phone support during the extended warranty period.

This service includes a one-year warranty extension for your APC Smart-UPS/Symmetra LX. The extended warranty period helps you avoid your Smart-UPS or Symmetra LX failure with the option of provided replacement or repair. We also provide 24/7 customer phone support during the extended warranty period.

This service includes a one-year warranty extension for your APC Smart-UPS. The extended warranty period helps you avoid your Smart-UPS failure with the option of provided replacement or repair. We also provide 24/7 customer phone support during the extended warranty period.

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.Multiple levels of serviceWith the option of packages or individual service components, our services are structured to allow you to pick and choose what you would like APC to do for you.

Service and support by experts who know your APC UPS best. EcoCare is Schneider Electric's next-generation service plan aimed at maintaining and remotely monitoring your connected single-phase APC Smart-UPS’es.EcoCare offers:• 24/7 digital alarming and remote monitoring, including proactive emergency assistance• On-site break-fix maintenance on your UPS, including: o Replacement UPS, battery or parts o Labor• Technical support from our experts, on-site and remotely• Maintenance recommendations & insights• Access to online trainingThe result? You unlock the full potential of your ups, combined with fixed annual OpEx costs.Variants and availabilityEcoCare is offered in 1, 3 and 5 year variants and is available for all single-phase connected APC UPS’es equipped with SmartConnect or a network card.

APC Upgrade to provide Quarterly 5X8 Preventive Maintenance Visits. Service time (hours x days): 8x5

Labor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.Logistics coordinationAPC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.Written summary reportAPC project managers will provide you with written reports to keep you informed of the progress of your project.

APC Semi-Annual Preventative Maintenance 5X8. Service time (hours x days): 8x5